About

Who we are and more

The name Taquan, meaning “village by the sea” in the Tsmishian native language, has been synonymous with aviation in Southeast Alaska for almost 50 years, and is recognized as one of the most successful floatplane operations in Alaska.

What we are about

We’re locals who are passionate about sharing all that we love about Alaska. We hire and train our staff for exceptional customer service and keep our state-of-the-art equipment up to the highest standards for safety. So, you get authentic Alaska, by those who love her.

Our commitment to the community and environment

Taquan Air has been serving Southeast Alaska for more than 40 years and is recognized as one of the most successful floatplane operations in Alaska, due to our safety culture and commitment to customer service.

Taquan Air has been certified under the Adventure Green Alaska program. This is a voluntary program for Alaska tourism businesses that meet economic, environmental and social sustainability criteria. We are committed to preserving our great State and are conscientious of our footprint, not just on the memories of our guests experience, but also to the impacts we have on our environment.

Our aircraft

Some say we’ve got the most impressive fleet in the southeastern Alaskan air. Good looking? Yes. Best maintained? For sure. Come fly our restored DeHavilland Beaver and Otter floatplanes. Your comfort, safety and enjoyment are what we strive for.

Our Safety Management System

Taquan Air’s safety culture is woven into everything we do. It starts with our commitment to best-in-industry safety standards.

Our Facilities

Taquan customers enjoy our state-of-the-art, custom built facility, with a comfortable lobby, water view and floatplane dock with its waterfront patio.

SAFETY

Taquan Air’s Safety Management System Program

FIRST FAA-ACCEPTED PART 135 AIR TAXI SAFETY MANAGEMENT SYSTEM (SMS) PROGRAM IN ALASKA

In January 2021, Taquan Air became the first Part 135 Air Taxi Operator in the State of Alaska to receive the Federal Aviation Administration’s (FAA) acceptance of a Safety Management System (SMS) developed in accordance with the standards and requirements set forth in the FAA’s SMS Voluntary Program.

AN ORGANIZATION-WIDE PROGRAM TO MANAGE SAFETY IN LINE WITH INTERNATIONAL STANDARDS

Taquan Air’s SMS is a formal, top down, organization-wide approach to managing safety and ensuring the effectiveness of safety risk controls and was implemented in line with the international standards which led to the FAA’s program.
 
SMS elements include organizational policies which define the accountabilities and responsibilities of our leaders and employees regarding safety; a formal process for identifying, analyzing, assessing and controlling safety risks; assuring the effectiveness of safety controls through collecting, analyzing and assessing information; and, the training and communications necessary to promote the program overall.
 

 ACTIVE SMS APPLICATIONS THROUGHOUT THE FLIGHT, MAINTENANCE AND SUPPORTING PROGRAMS

Through policy, process, training and promotion, the SMS guides and supports key decisions related to preflight, inflight and post-flight actions; aircraft maintenance, equipment and operations; the use of navigation systems with synthetic vision, tracking and moving map capabilities; enhanced communications capabilities and, related initiatives promoting the safety of our guests, our employees and our environment overall.
 

OUR FACILITIES

Ketchikan Waterfront Base

Taquan Air Terminal

Taquan customers enjoy our state-of-the-art, custom-built facility, with a comfortable lobby, water view and floatplane dock with its waterfront patio.

The 16,000 square foot facility is located in Ketchikan’s 6.0 acre Harbor Point Business Park located at 4085 Tongass Avenue. Vehicles access the business park via a separate entrance and exit driveways from Tongass Avenue, with motorcoach loading, unloading and staging areas as well as ample short and long-term parking for customers.

The spacious check-in area, passenger lounge, gift shop and restrooms are specifically designed to handle groups large and small. Other features in this spacious complex include:

Administrative and flight operations offices

  • A large conference room and training facility
  • Space for expansion
  • Ramps and Floats

Extended passenger access ramps

  • Non-skid surfaced floatplane dock
  • Over 600 feet of floatplane dock space
  • Maintenance Hangar

Hangar space for up to six aircraft

  • Fully equipped and staffed maintenance bays
  • Expanded parts department and inventory
  • Office spaces and an employee break room
  • Freight Department

Extensive storage for freight and U.S. Mail

  • Large walk-in cooler and freezer
  • Industrial size floor scale
Flights do not operate on the following

Federal Holidays

New Year’s Day

Memorial Day

Columbus Day/Indigenous
People’s Day

Thanksgiving Day

Christmas Day

 

Martin Luther King Jr. Day

Independence Day

Veteran’s Day

President’s Day

Labor Day

Aircraft Specs

Taquan Air Otter

Modal

Engine

Weights

Take-off weight

3796 kg

8367 lbs

Dimensions

Length

14.99 m

45 ft 10 in

Height

Performance

Cruise speed

Aircraft Specs

Taquan Air DeHavilland Beaver