The Manager of Sales and Service will be responsible for developing key growth sales strategies, working with 3rd party partners, to develop action plans to meet budget goals. Successful execution of these strategies is required to achieve financial targets. This position will also oversee the seasonal cruise ship dock operation.
Freight / Dock employees are responsible for the pickup and delivery of mail daily. Transference of mail/freight to and from aircraft. Assisting with the loading and unloading of aircraft. The fueling/handling of aircraft. Cleaning/maintaining of aircraft. Maintaining freight equipment. Keeping work areas clean/organized. Other tasks as needed or requested.
Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts.
Work in a place of great beauty photographing guests enjoying the ride of a lifetime. Utilize your photo skills to capture fun action shots of guests as they ride up in their Karts then walk around the group and capture stills and portrait shots. Get to see many people through a day and be a part of their Alaskan dream. You will ride out in your own Kart being prepared to spend the day photographing guests and the beauty of the inside passage.
This position is responsible for all tour groups arriving back to their ship at the scheduled time. This individual works closely with the independent tour and dispatch desk. This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public. This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.
The Retail Guide cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.
The CDL Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety, clean driving record and CDL License with passenger endorsement required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.
The Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety and a clean driving record are required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.
The Trail Guide is responsible for providing information to our guest about the flora, fauna, wildlife, and history of Herring Cove and the surrounding area. Trail guides ensure our guest receives a memorable and professional nature experience.
A Zipline Guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. Applicants must have a strong risk management and customer service orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job functions as required.
The Customer Service Representative is responsible for all aspects of the customer’s experience for Taquan Air.
As a naturalist bear guide, it is your utmost responsibility to ensure quality customer service is paramount. This responsibility includes diligently maintaining the vehicle driven each day and providing each participant with a quality nature/wildlife experience. In addition to company product knowledge, this position also requires the knowledge and adherence to company safety procedures and requirements.
Freight / Dock employees are responsible for the pickup and delivery of mail daily. Transference of mail/freight to and from aircraft. Assisting with the loading and unloading of aircraft. The fueling/handling of aircraft. Cleaning/maintaining of aircraft. Maintaining freight equipment. Keeping work areas clean/organized. Other tasks as needed or requested.
Photograph all guests as they zip through on the last line. Edit crop and sell photos when time allows between tours. Assist store manager and clerk in the running of the store. Take photos on the course or as needed and time allows. Applicants should have knowledge of digital photography and some basic editing experience, be comfortable with cash handling and customer service.